This recommendation independently confirms that ARABTECH JARDANEH’s business processes conform to the international standard set forth by ISO 9001:2000.
ISO refers to the International Organization for Standardization, which was founded in 1946 in order to develop a common set of manufacturing, trade and communication standards. ISO provides the foundation for a quality assurance program. Over the last decade, this worldwide program has become one of the most recognized and leading standards in the world.
The ISO 9001:2000 is primarily concerned with "quality management". This means what the organization does to fulfil the customer's quality requirements, and applicable regulatory requirements, while aiming to enhancing customer satisfaction, and achieving continual improvement of its performance in pursuit of these objectives.
The ISO 9000:2000 standards are based on eight quality management principles. When fully adopted, these principles can help improve organizational performance and achieve success. The eight principles are:
. Principle 1: Customer focus
. Principle 2: Leadership
. Principle 3: Involvement of people
. Principle 4: Process approach
. Principle 5: System approach to management
. Principle 6: Continual improvement
. Principle 7: Factual approach to decision making
. Principle 8: Mutually beneficial supplier relationships
ISO 9001:2000 Certification proves ARABTECH JARDANEH commitment to quality, customers, and a willingness to work towards improving efficiency.
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